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Acceptable
Usage Policy (AUP)
Important Note: This document is
updated often. Please make a habit of
reviewing it from time to time to stay
abreast of acceptable as well as
inappropriate uses of your inSolSys.com
Internet Services account. Reports of
activity in violation of this policy may
be sent via e-mail to abuse@inSolSys.com.
This document is divided into the
following sections:
Introduction
When you open your InSolSys.com
account, you join two communities. First
is the community formed by our network and
our customers; the second community is the
one made up of all networks and users
connected to each other to form the
Internet. Becoming a member of these
communities gives you certain rights and
privileges, but also imposes certain
duties and responsibilities. InSolSys.com
has established an Acceptable Use Policy
in order to make these duties and
responsibilities more clear. This document
is intended to provide a general
understanding of inSolSys.com's Acceptable
Use Policy. The following factors guide
the establishment and enforcement of InSolSys.com's
usage policies:
- Ensure reliable service to our
customers
- Ensure security and privacy of our
systems and network, as well as the
networks and systems of others
- Comply with existing laws
- Maintain our reputation as a
responsible service provider
- Encourage responsible use of the
Internet and discourage activities
which reduce the usability and value
of Internet services
- Preserve the value of Internet
resources as a conduit for free
expression and exchange of information
- Preserve the privacy and security of
individual users
InSolSys.com intends to provide its
customers access to everything the
Internet has to offer. While InSolSys.com
is firmly committed to the principles of
free speech, certain activities are
damaging to the resources of both InSolSys.com
and the Internet and cannot be permitted
under the guise of free speech. The
resources of InSolSys.com and the Internet
are limited, and abuse of these resources
by one user has a negative impact on the
entire community.
We do not routinely monitor the
activity of accounts except for
measurements of system utilization and the
preparation of billing records. However,
in our efforts to promote good citizenship
within the Internet community, we will
respond appropriately if we become aware
of inappropriate use of our service.
If a InSolSys.com account is used to
violate the Acceptable Use Policy, we
reserve the right to terminate your
service without notice and you agree to
indemnify InSolSys.com and its affiliates
against any claims threatened or brought
by third parties as a result of your
violation of this Acceptable Use Policy
and/or the content of your website. We
prefer to advise customers of
inappropriate behavior and any necessary
corrective action. However, flagrant
violations of the Acceptable Use Policy
will result in immediate termination of
service. Our failure to enforce this
policy, for whatever reason, shall not be
construed as a waiver of our right to do
so at any time.
If you have any questions regarding
this policy, please contact us at abuse@inSolSys.com.
General
Information
InSolSys.com customers are prohibited
from transmitting on or through any of InSolSys.com's
services, any material that is, in InSolSys.com's
sole discretion, unlawful, obscene,
threatening, abusive, defamatory,
libelous, or encourages conduct that would
constitute a criminal offense, give rise
to civil liability, or otherwise violate
any local, state, federal or international
law.
In general, you may NOT use your
InSolSys.com account:
- In a manner which violates any law,
regulation, treaty or tariff;
- In a manner which violates the
rules, regulations and policies of any
network, server, web site, database or
service provider that you access
through your InSolSys.com account;
- In a manner which is defamatory,
fraudulent, indecent, offensive or
deceptive;
- To threaten, harass, abuse or
intimidate others;
- To damage the name or reputation of InSolSys.com,
its parent, affiliates and
subsidiaries;
- To break security on any computer
network, or to access an account which
does not belong to you; or
- In a manner which interferes with
other customers' use and enjoyment of
the services provided by InSolSys.com.
InSolSys.com's services may only be
used for lawful purposes. Transmission,
distribution, or storage of any
information, data or material in violation
of United States or state regulation or
law, or by the common law, is prohibited.
This includes, but is not limited to,
material protected by copyright,
trademark, trade secret, or any other
statute. InSolSys.com's reserves the right
to remove such illegal material from its
servers or to immediately terminate your
services.
The customer is responsible for keeping
his billing data with InSolSys.com
up-to-date and accurate. Furnishing false
data on any contract or application,
including fraudulent use of credit card
numbers, is grounds for immediate
termination, and may subject the offender
to civil or criminal liability.
InSolSys.com reserves sole discretion
to determine whether any use of the
service is a violation of this policy.
Guidelines for using your account follows.
This information is only a guideline, and
is not intended to be all-inclusive.
Electronic
Mail
Certain InSolSys.com accounts give you
the ability to send and receive electronic
mail. Misuse of electronic mail may result
in termination of service. The following
examples are non-exclusive and are
provided for your guidance.
- You may not use your account to send
unsolicited bulk or commercial
messages ("spam"). This
includes, but is not limited to, bulk
mailing of commercial advertising,
informational announcements, charity
requests, petitions for signatures,
and political or religious tracts.
Such messages may only be sent to
those who have explicitly requested
it.
- You may not use your account to
collect responses from unsolicited
bulk or commercial e-mail sent from
accounts with other providers.
- Forging, altering or removing
electronic mail headers is prohibited.
- You may not send numerous copies of
the same or substantially similar
message, nor may you send very large
messages or files to a recipient, with
the intent to disrupt a server or
account ("mail bombing").
- You may not use electronic mail to
harass or intimidate others.
Harassment, whether through language,
frequency of messages, or size of
messages, is prohibited. Sending a
single unwelcome message may be
considered harassment. If a recipient
asks to stop receiving e-mail, you
must not send that person any further
messages.
- You may not forward or otherwise
propagate chain letters, whether or
not such messages solicit money or
other items of value, and whether or
not the recipient wishes to receive
such mailings.
- InSolSys.com accounts may not be
used to collect replies to messages
sent from another Internet service
provider if those messages violate
this Acceptable Use Policy or the
acceptable use policy of the other
service provider.
- If you use the services of another
provider to promote a web site hosted
by or through InSolSys.com, then the
provisions of this Acceptable Use
Policy shall apply to the methods used
to promote such site.
Newsgroups
Certain InSolSys.com accounts give you
access to thousands of newsgroups. These
newsgroups allow you to read and post
messages on a variety of topics.
Newsgroups may be moderated or
unmoderated. Newsgroups may also have a
charter or a FAQ that describes what
subjects are appropriate for each
newsgroup. Misuse of newsgroups may result
in the termination of your service.
- InSolSys.com provides an uncensored
newsfeed. As such, InSolSys.com does
not control the content of the
newsgroups available to you. InSolSys.com
believes that decisions about which
newsgroups and messages to read are
best left to its customers. Screening
software is available from third
parties, and it is your responsibility
to use such tools if desired. InSolSys.com
is not responsible for the content of
any newsgroup message, whether or not
the message was posted by a InSolSys.com
customer.
- Messages posted to newsgroups must
comply with the written charters or
FAQs for those newsgroups.
Advertisements, solicitations, or
other commercial messages should be
posted only in those newsgroups whose
charters or FAQs explicitly permit
them. You are responsible for
determining the policies of a given
newsgroup before posting to it. If you
are unable to find a newsgroup's
policy regarding commercial messages,
you must assume that such messages are
not welcome.
- You may not post or cross-post the
same or substantially similar message
to more than 5 newsgroups. Continued
cross-posting can result in
termination of service and the
cancellation of the message.
- You may not post binary files to
newsgroups not specifically named for
that purpose.
- You may not post messages promoting
pyramid schemes, "Make Money
Fast" (MMF) schemes, chain
letters, or other schemes to
newsgroups. Doing so will result in
immediate termination of service.
- You may not forge or remove header
information. This includes attempting
to circumvent the approval process for
posting to a moderated newsgroup.
- You may not solicit mail for any
address other than your InSolSys.com
Internet Service account or service
where doing so manifests an intent to
harass others.
- You may not post messages for the
purpose of threatening, harassing or
intimidating others.
- You may not post messages which
infringe on personal or property
rights of others (privacy rights or
copyrights, for example).
- You may not cancel messages other
than your own, with the exception of
official newsgroup moderators
performing their duties.
InSolSys.com does not censor or control
content posted to a newsgroup. As a user
of our service, you are solely responsible
for the content that you publish. InSolSys.com,
upon receiving notification that certain
posts violate this policy, or any state or
federal law, or infringe on the trademarks
or copyrights of another, reserves the
right to remove such posts from our news
server and to terminate your account.
Web
Sites
InSolSys.com provides storage space and
access for web sites through its Web
Hosting services. In addition, dedicated
accounts may provide for the hosting of
web sites. InSolSys.com will not routinely
monitor the contents of your web sites.
You are solely responsible for any
information contained on your web site.
However, if complaints are received
regarding language, content or graphics
contained on your web site, InSolSys.com
may, at its sole discretion, remove the
web site hosted on InSolSys.com servers
and terminate your Web Hosting service.
You agree to promptly reimburse InSolSys.com
for any reasonable expenses it incurs
(including attorney's fees) in defending
itself form third party claims relating to
any of the content (whether created by
you, your customers or your users)
contained on your website.
You may not use your web site to
publish material which InSolSys.com
determines, at its sole discretion, to be
unlawful, indecent or objectionable. For
purposes of this policy,
"material" refers to all forms
of communications including narrative
descriptions, graphics (including
photographs, illustrations, images,
drawings, logos), executable programs,
video recordings, and audio recordings.
Unlawful content is that which
violates any law, statute, treaty,
regulation, or lawful order. This
includes, but is not limited to: obscene
material; defamatory, fraudulent or
deceptive statements; threatening,
intimidating or harassing statements, or
material which violates the privacy rights
or property rights of others (copyrights
or trademarks, for example).
Indecent content is that which
depicts sexual or excretory activities in
a patently offensive matter as measured by
contemporary community standards.
Objectionable content is
otherwise legal content with which InSolSys.com
concludes, in its sole discretion, it does
not want to be associated in order to
protect its reputation and brand image, or
to protect its employees, shareholders and
affiliates.
Examples of prohibited web site
content:
- Materials which hold InSolSys.com
including its affiliates, employees or
shareholders up to public scorn or
ridicule.
- Materials which encourage the
commission of a crime; or which tends
to incite violence; or which tends to
degrade any person or group based on
sex, nationality, religion, color,
age, marital status, sexual
orientation, disability or political
affiliation.
Security
You are responsible for any misuse of
your account, even if the inappropriate
activity was committed by a friend, family
member, guest or employee. Therefore, you
must take steps to ensure that others do
not gain access to your account. In
addition, you may not use your account to
breach security of another account or
attempt to gain unauthorized access to
another network or server.
- You must adopt adequate security
measures to prevent or minimize
unauthorized use of your account.
- You may not attempt to circumvent
user authentication or security of any
host, network or account
("cracking"). This includes,
but is not limited to, accessing data
not intended for you, logging into or
making use of a server or account you
are not expressly authorized to
access, or probing the security of
other networks. Use or distribution of
tools designed for compromising
security is prohibited. Examples of
these tools include, but are not
limited to, password guessing
programs, cracking tools or network
probing tools.
- You may not attempt to interfere
with service to any user, host, or
network ("denial of service
attacks"). This includes, but is
not limited to, "flooding"
of networks, deliberate attempts to
overload a service, and attempts to
"crash" a host.
- Users who violate systems or network
security may incur criminal or civil
liability. InSolSys.com will cooperate
fully with investigations of
violations of systems or network
security at other sites, including
cooperating with law enforcement
authorities in the investigation of
suspected criminal violations.
Network
Management
You are responsible for ensuring that
the services obtained from InSolSys.com
are used in an appropriate manner by your
customers and users. Therefore, you must
take steps to manage the use of the
services obtained from InSolSys.com in
such a way that network abuse is
minimized. You must also make information
publicly available about how to contact
you, and you must respond in a timely
manner to complaints concerning misuse of
the services obtained from InSolSys.com.
Failure to responsibly manage the use of
the services obtained from InSolSys.com
may be cause for termination of services
to you.
- You must designate one or more
individuals ("Contacts") to
be responsible for every host, IP
network or subnet connected to the
Internet through the use of the
services. You must provide Contact
names, phone numbers, and postal and
e-mail addresses ("Contact
Information") to any and all
appropriate Domain Name Registrars
prior to the initial network
connection of your service. You must
keep Contact Information updated and
accurate at all times. Changes in the
Contact Information must be sent to
the appropriate Domain Name Registrars
in a timely manner.
- Contacts must have the authority,
access and tools necessary to
configure, operate and control access
to your systems. For important
timesharing hosts, primary domain name
servers and mail relays or gateways,
Contacts must be accessible to InSolSys.com
via telephone 24 hours a day, 7 days a
week.
- Every customer who allows third
party access to the services provided
by InSolSys.com, whether such third
parties are employees, users or
customers, must maintain a postmaster
address for the receipt of complaints
by e-mail. Messages delivered to the
postmaster address must be reviewed
and handled in a timely manner.
Network
Performance
InSolSys.com accounts operate on shared
resources. Excessive use or abuse of these
shared network resources by one customer
may have a negative impact on all other
customers. Misuse of network resources in
a manner which impairs network performance
is prohibited by this policy and may
result in termination of your account.
- You are prohibited from excessive
consumption of resources, including
CPU time, memory, disk space and
session time. You may not use
resource-intensive programs which
negatively impact other customers or
the performance of InSolSys.com
systems or networks. InSolSys.com
reserves the right to terminate or
limit such activities.
Internet
Relay Chat
Although InSolSys.com does not offer
software or technical support for Internet
Relay Chat (IRC), subscribers to our
dial-up service may use their account to
connect to IRC servers and networks
maintained by third parties. Please
remember that you are a guest when you
make use of these facilities. It is
particularly important that you do not
engage in activities which might interfere
with other customers' access to IRC.
- You may not use IRC scripts or
programs that interfere with or deny
service to other users on any other
server, host, network or channel.
- You may not engage in activities
which harass other users. This
includes, but is not limited to,
"flooding" (rapidly entering
text with the intent to disrupt
service), "flashing"
(disrupting terminal emulation),
"takeovers" (improper
seizing and abuse of operator
privileges), attempting to send
private messages to those who do not
wish to receive them, attempting to
return to a channel after being banned
from it, and other disruptive
behaviors.
- You may not attempt to impersonate
other users. The use of nicknames does
not constitute impersonation.
- You may run "clones"
(multiple simultaneous IRC
connections) and "robots"
only as permitted by the host IRC
server.
Illegal
Activity
Any activity on our network that is a
violation of any state or federal law is a
violation of this policy and will result
in immediate termination of service.
Prohibited activities include, but are not
limited to:
- Transmitting obscene materials or
child pornography
- Intentionally spreading or
threatening to spread computer viruses
- Gaining or attempting to gain
unauthorized access to any network,
including InSolSys.com's private
network infrastructure
- Accessing or attempting to access
information not intended for you
- Transmitting pirated software
- Conducting or participating in
illegal gambling
- Soliciting for pyramid and other
illegal schemes.
InSolSys.com does not permit any site
that contains: (i) images (including on
banner ads) of nude models that appear to
be under the age of 18 (in InSolSys.com's
sole judgment), (ii) sexually explicit
images (including on banner ads) of models
that appear to be under the age of 18 (in InSolSys.com's
sole judgment); or (iii) sites containing
language promoting child pornography
together with any sexually explicit or
nude images. As required by federal law in
the United States, InSolSys.com will
forward all offenders of this policy to
the appropriate federal agency.
Privacy
Statement
InSolSys.com has a policy to respect
and protect the privacy of its customers
and their information that is stored with InSolSys.com.
InSolSys.com will only access and disclose
information as necessary to comply with
applicable laws and government requests,
to provide the InSolSys.com Services, to
operate or maintain its systems or to
protect itself or its customers.
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